Privacy policy

Thank you for your interest in our online store. Protecting your privacy is very important to us. In this privacy policy you will find detailed information on the handling of your data. The administrator of your data is:

RAYO Sp. z o.o.
Krzywoustego Street 82-8651-166 Wrocław
NIP: 8961428281 REGON: 020483945

1. access data and hosting

You can access our websites without providing your personal information. With each web page call, the server automatically records only so-called server logs, such as the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting ISP (access data) and documents the page call.

This data is analyzed solely for the purpose of ensuring the proper functioning of the site and improving our offerings. The above serves – as part of the interest assessment – to safeguard our legitimate interest in correctly presenting our offerings. All access data is deleted within seven days of the end of your visit to the site.

Hosting services provided by an external service provider

As part of the entrustment of data processing – an external service provider performs hosting and website presentation services for us on our behalf. All data that – in the manner described in this privacy policy – has been collected as part of the use of our website or in the forms provided for this purpose in the online store are stored on the servers of this service provider. Processing on other servers takes place only to the extent specified in this privacy policy. This service provider is based in a country belonging to the European Union or the European Economic Area.

2 Collection and processing of data to fulfill the contract and create a customer account

We collect personal data only when you voluntarily provide it to us by placing your order, contacting us (e.g., via contact form or e-mail) or creating a customer account. Mandatory fields are marked as such because the data they contain are necessary for us to perform the contract or process the matter on which you have contacted us, or to set up a customer account. Without providing them, you cannot complete your order or set up a customer account or contact us. What data is collected is determined by the forms into which the data is entered. We use the data you provide to perform the contract and respond to your inquiries. After the performance of the contract or the deletion of your customer account, the processing of your data will be restricted, and after the expiration of the retention periods specified in the Tax Law and the Accounting Law, the data will be deleted, unless you expressly consent to the continued use of the data for other purposes. Your customer account can be deleted at any time. To do so, send a message to our contact address indicated under “Our contact information and your rights” or use the corresponding function in your customer account.

3. Transmission of data

In order to perform the contract, we will transfer your data to the delivery courier company, insofar as this is necessary for the delivery of the ordered goods. Depending on which payment service provider you select during the order process, in order to process your payment, we transfer the payment data collected for this purpose to the credit institution handling the payment and possibly to the payment service provider selected by us or by you. Some payment service providers collect the data themselves if you create an account with them. In such cases, you will need to log in to the payment service provider you selected during the ordering process with your access data. The privacy policy of the respective payment service provider will then also apply.

4. E-Mail-Newsletter

If you sign up for our newsletter, then we will use your e-mail address to send you our newsletter regularly by e-mail based on your consent.

You may unsubscribe from the newsletter at any time by sending us a message to that effect or by using the appropriate link provided in the newsletter. Upon receipt of such a message, we will delete your e-mail address unless you expressly consent to the continued use of your data for other purposes. The newsletter is sent as part of the entrustment of data processing on our behalf by a service provider to whom we provide your e-mail address for this purpose. This service provider is based in a country belonging to the European Union or the European Economic Area.

5. Integration with Trusted Shops Trustbadge

For the purpose of displaying our Trusted Shops Seal of Approval, as well as the collected customer reviews and the Trusted Shops product range available to buyers after ordering – Trusted Shops’ Trustbadge is integrated into our website. The above serves to protect our legitimate interest in optimally presenting our offerings to the market. Trustbadge and the services thus advertised constitute an offer by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. When Trustbadge is used, the server automatically saves so-called server logs, containing, for example, your IP address, the date and time of the call, the amount of data transferred and the requesting ISP (access data) and documents the Trustbadge call. The access data indicated above are not analyzed and are automatically overwritten within seven days of the end of your visit to the site. Other personal data is transferred to Trusted Shops only if you decide to use Trusted Shops products after placing an order in the store or have already registered to use them. In such cases, the agreement concluded by you with Trusted Shops applies.

6. Cookies and web analytics

In order to make our website more attractive and to enable certain functions to display relevant products or for market research purposes, we use so-called cookies on our pages. The aforementioned – as part of the analysis and evaluation of interests – serves to protect our legitimate interest in optimally presenting our offerings. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted when your browser session ends, i.e. when you close it (so-called session cookies). Other cookies are retained on your terminal device and enable us to recognize your browser the next time you visit the site (persistent cookies). The storage period is specified in the cookie settings of your web browser. You can configure your browser to receive information about the use of cookies and to be able to decide whether to accept or reject them in certain cases or completely. Browsers manage cookie settings in different ways. In the help menu of your browser you will find explanations on how to change your cookie settings. These are available at the following links: Internet Explorer™: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies Safari™: http://safari.helpmax.net/pl/ochrona-i-prywatnosc/usuwanie-plikow-cookie/ Chrome™: https://support.google.com/chrome/answer/95647?hl=pl&hlrm=en Firefox™: https://support.mozilla.org/pl/kb/usuwanie-ciasteczek Opera™: http://help.opera.com/Windows/12.10/pl/cookies.html If you do not agree to the use of cookies, the functionality of our website may be limited. Use of Google (Universal) Analytics for web analytics Our website uses Google (Universal) Analytics, a web analytics tool from Google Inc. (www.google.com). The above serves to protect our legitimate interest in optimally presenting our offerings. Google (Universal) Analytics uses methods that enable us to analyze your use of the website – for example, cookies. The automatically collected information regarding your use of this website is generally transmitted to a Google server in the United States and stored there. Due to the IP anonymization activated on this website, your IP address is truncated before being transmitted further within the member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and shortened there. The anonymized IP address transmitted by your browser within the scope of Google Analytics is generally not combined with other Google data. Google LLC is headquartered in the USA and is certified by EU-US-Privacy Shield. The current certificate is available at this link. As part of the agreement between the US and the European Commission, the latter has stated an adequate level of data protection for companies with Privacy Shield certification. You can prevent the data collected by cookies about your use of our website (including your IP address) from being recorded by Google, as well as the processing of this data by Google, if you download and install the browser plug-in found at the following link: https://tools.google.com/dlpage/gaoptout?hl=pl Use of Matomo for web analytics For the purpose of analyzing the use of our website – using Matomo technology (https://matomo.org) provided by the service provider InnoCraft Ltd, when you visit our website, data are automatically collected and recorded based on which user profiles are created using pseudonyms. The above serves to protect our legitimate interest in optimally presenting our offerings. Cookies may be used for this purpose. Without your separate, explicit consent – the pseudonymized user profiles are not combined with the personal data of the pseudonymized subject. Data processing in connection with the above web analytics takes place on our servers. You can object to the collection and storage of data at any time in the future by using the following option.

7. Reminders of the opportunity to give feedback

If you have given your explicit consent during or after placing an order, we will forward your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.pl), so that a reminder of the opportunity to give feedback on a purchase made in our store can be sent to you by e-mail. You may revoke your consent at any time by sending a corresponding message to our contact address indicated under “Our contact details and your rights” or directly by means of a declaration to Trusted Shops.

8. Our contact information and your rights

If you have any questions about the collection, processing and use of your personal data, rectification, blocking or deletion of your data, or if you wish to revoke the consents you have given or object to the use of your data for the purposes specified in this privacy policy, please contact the data controller: info@rayo4x4.pl. You have the following rights:
The right to be informed about the processing of your data to the extent specified in Article 15 of the DPA;
in accordance with Article 16 of the DPA, the right to rectify inaccurate or incomplete personal data concerning you;
pursuant to Article 17 of the RODO – the right to erasure (“right to be forgotten”) of your personal data stored with us, insofar as further processing is not necessary: – to exercise your right to freedom of expression and information; – to comply with a legal obligation; – for reasons of public interest; – to establish, assert or defend claims;
In accordance with Article 18 RODO – the right to restrict the processing of your personal data, provided that: – the accuracy of your personal data is disputed by you; – the processing is unlawful and you object to its erasure; – we no longer need your personal data, but you need them to establish, assert or defend claims; – you have lodged an objection under Article 21 to the processing;
pursuant to Article 20 of the RODO – the right to receive your data provided to us in a structured, commonly used machine-readable format and to send it to another controller (“right to data portability”);
pursuant to Article 77 of the RODO – the right to lodge a complaint with a supervisory authority. As a rule, you can turn to the supervisory authority of your usual place of residence, place of work or our corporate headquarters on this matter.
Right to object If we process personal data in the manner described in this privacy policy to safeguard our legitimate interests, then you may object to the processing of your data for such purposes – with effect for the future. In the case of processing for direct marketing purposes, you may exercise your right to object at any time. If processing takes place for other purposes, you have the right to object only for reasons arising from your particular situation. Once you have exercised your right to object, we will not continue to process your personal data unless we demonstrate the existence of valid, legitimate grounds for the processing and they override your interests and rights, or if the processing is for the assertion, exercise or defense of claims. The above does not apply when the processing takes place for direct marketing purposes. In this case, we will not continue to process your personal data for the above purpose.